SEGURANÇA | INOVAÇÃO | QUALIDADE
Já pensou quanto vale a sua Segurança? Para nós, vale muito.
Com o gás não se facilita. Não arrisque e peça-nos uma inspeção á sua instalação de gás.
SEGURANÇA | INOVAÇÃO | QUALIDADE
SEGURANÇA | INOVAÇÃO | QUALIDADE
Já pensou quanto vale a sua Segurança? Para nós, vale muito.
Com o gás não se facilita. Não arrisque e peça-nos uma inspeção á sua instalação de gás.
SEGURANÇA | INOVAÇÃO | QUALIDADE
QUALIDE | SERVICE QUALITY EXCELLENCE
QUALIDE | Service Quality Excellence refers to the delivery of consistently high-quality service that meets or exceeds the expectations of customers and it is an important factor in building customer trust and loyalty, increasing customer satisfaction, and improving the bottom line.
Qualide Service Quality Excellence program qualification is achieved through a combination of factors:
Understanding customer needs and expectations:
The business must have a clear understanding of what its customers want and expect from its services.
Training and empowering employees:
Employees must be trained to provide high-quality service and given the authority to resolve issues and make decisions.
Continuous improvement:
The business should continually monitor its service delivery and make improvements as needed to ensure that it is meeting or exceeding customer expectations.
Consistency:
Service quality excellence requires consistent service delivery across all touchpoints, whether it is in-person, online, or over the phone.
Use of technology:
Technology can be used to enhance the customer experience and improve service quality, such as through automated customer service systems, chatbots, or personalized online portals.
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Copyright © 2019 Grupo MediaMaster.
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Copyright © 2019 Grupo MediaMaster.
Todos os direitos reservados.